Returns / Exchanges

WHAT IS YOUR RETURN POLICY?

Our goal is to make sure you are completely satisfied with the item(s) you order and your experience with Equipment Parts Sales. We do have a 30 day return policy. The part returned has to be in its original packaging and in unused condition. We apoligize, we do charge a 10% restocking fee for all returns.

To begin processing any type of return, please contact our Customer Service Team and provide your name , the order number, and the reason for returning the item.

To speed up the return process, please return the item along with a copy of your invoice to the same address that shipped your order with "Attention: Returns" on the address label.

When returning an item, we highley recommend using a shipping method that provides step-by-step tracking information to help ensure its timely arrival. We apologize, but we are not responsible for the amount of time it takes for an item to be returned to our facility, or if the item is lost or damaged during the return process.

Once we have received the item(s) and the return has been processed by our warehouse, we can issue the refund.

Damaged / Incorrect item received:

-  If a item you received is damaged during shipment or isnot what you ordered, we can send a replacement right away and provide a prepaid return label for the incorrect or damaged item.

Please contact us with any questions you have....

Thank you!

Equipment Parts Sales